SendaGuy Now had the pleasure of speaking at the New York City Hospitality Alliance‘s State of the Industry Summit this past Tuesday. This member only event, moderated by Andrew Rigie, Executive Director of the Alliance, took a look at the inside scoop on the hottest and most relevant laws, trends, and issues impacting the New York City hospitality industry in 2017. Here are the highlights:
1-on-1 with New York State Department of Labor Commissioner
A conversation with Robert Reardon, Commissioner of the NYS Dept. of Labor, about the agency’s mission to enforce employment law, implement laws/initiatives impacting restaurants and recommended compliance best practices.
A panel discussion with Susan Spikes, Kelly Perkins, and Elvira Ryder about how the uber-competitive talent market, current political climate, and complex employment laws make the job of Human Resources in the hospitality industry more important than ever. Leading HR experts discussed best practices and got into the weeds about their vitally important responsibilities.
Susan Spikes, EVP of Operations, Hill Country Hospitality @HillCountryNY
Kelly Perkins, Director of HR, Noho Hospitality Group @theDutchNYC
Elvira Ryder, Director of HR, Marcus Samuelsson Group @RoosterHarlem
Fast Casual vs Full Service
A panel discussion with Franklin Becker, Jimmy Haber, and Wilson Tang on what the forces are behind the fast casual restaurant boom and why full service operators are moving towards this model.
Franklin Becker, Co-Founder and Chief Culinary Officer, Hungryroot @Hungryroot
Jimmy Harber, CEO, Esquared Hospitality @esquaredhospitality
Wilson Tang, Owner & Operator, Nom Wah/Fung Tu @fungtu @nomwahnolita
Laws, regulations, and compliance Oh My! The Alliance team talked about the political environment for the NYC hospitality industry with panelists Robert Bookman, Jamie Van Bramer and Carolyn D. Richmond. The discussion included current and proposed laws and what the industry can do to effectively advocate for sensible reform and representation.
Best Practices in 2017
A thoughtful conversation with some of the savviest restaurateurs in the industry, panelists John Meadow, Doug Griebel, and Georgette Farkas, shared insights into what their companies are doing to stay open, be profitable, and remain relevant.
Thank you to the New York City Hospitality Alliance for putting together such an amazing and educational event. Thank you to B.B. King Blues Club & Grill for hosting this event, and thank you to Fresh & Co. for providing such a delicious lunch!