SendaGuy Now is the new mobile app that’s changing the way small, independent restaurants in New York City order and receive quality equipment repair services. SendaGuy is a free mobile app that connects small restaurants to high-quality restaurant repair services – who can come usually the same day.
Our technology automagically matches restaurants that need repair work with the most qualified commercial service company working nearby. When there is a match and you accept, your contractor is on his way THAT DAY to look at your problem.
There is no charge to use the SendaGuy Now platform. A customer is charged per service request. When you place a service request, and you are matched with a service company, you will be prompted with a “diagnostic fee”. The “diagnostic fee” is the fee that will be charged for the technician to arrive at the location, diagnose the problem, provide an estimate, and up to one hour’s worth of labor.
We only invite top quality, licensed, credentialed and insured commercial contractors to join our network. The SendaGuy app gets you On-Demand access to the same top-quality repairmen used by the big, demanding restaurant chains. The difference is that SendGuy Now gets them to come today without requiring a service contract.
SendaGuy Now is not a repair service. We’re a technology company. SendaGuy Now is our free mobile app that connects small New York City restaurants to high-quality restaurant repair services – who can come usually the same day. Our parent company, ServiceChannel, has been providing repair and maintenance technology to national restaurant chains for the past 18 years.
When placing a service request, you have the option of marking the request “urgent” or “non-urgent”. For all “urgent” requests, the technician will arrive within a 4-6 hour window of placement. For all “non-urgent” requests, the customer has the ability to schedule the preferred date and time for the technician to arrive.
Example: If you have a lunch rush from 12pm-2pm, and a dinner rush from 6pm-9pm, you can schedule the technician to arrive between 2pm-6pm.
To ensure that we carry the parts that you’ll need for same day repair service of your specific equipment. You can also arrange for us to come do a free equipment survey for you.
SendaGuy Now supports organizations whose mission is to help small restaurant owners be successful in the operation of their business. SendaGuy Now is a member of the NYC Hospitality Alliance, the New York State Restaurant Association and the Union Square Partnership.